Accreditation at The Keyholding Company is to the highest standards and is in the top 1% of UK security companies within the Security Industry Authority Approved Contractor Scheme (SIA-ACS). Our accreditations are listed below:


We are accredited by the National Security Inspectorate (NSI) to gold standard incorporating BS EN ISO 9001, (quality control systems), BS 7984 (keyholding and response services) and our staff are screened in accordance with BS 7858 and BS 7499 (code of practice for guarding).

We are regulated by the Security Industry Authority (SIA) as a government Approved Contractor under the ACS scheme. The Keyholding Company holds SIA approved contractor status for the provision of Security Guarding and Keyholding services.

We are a member of the Pacesetters, a select group of leading independent security companies in the UK. At their recent Awards Luncheon we were awarded the ACS Pacesetters Achievement Award 2014.

We are a member of the SAFEcontractor scheme, which assesses our health and safety credentials. Clients recognise the scheme for approved suppliers and accept the certification as confirmation of competency and good practice.

We are members of Exor, which delivers opportunities and procurement efficiencies by bringing together suppliers and buyers. Exor primarily supports the public and private sectors and since 2010 has been run by SAFEcontractor.

We are members of CHAS, which assesses our health & safety arrangements to a standard acceptable to buyers and others.

We are a member of PICS auditing, which is an established supplier management service focusing on improving contractor safety & sustainability.

We are an approved partner of the National Neighbourhood Watch Scheme which works in conjunction with the Police to protect the community, and for over ten years we have been the approved keyholding partner of The London Neighbourhood Watch Association (LNWA).


What are British Standards?

BS EN ISO 9001:2008 – the quality management standard of best business practice.

BS 7499: 2013 – the code of practice for organisations providing and managing security services.

BS 7984: 2016 – the code of practice for management, staffing and operation of organisations providing keyholding and response services.

BS 7858: 2012 – the code of practice for the security screening of staff. All our staff undergo criminal record checks, continuous employment checks, vetting and credit referencing and all operational staff hold SIA Front Line licences.

Useful Documents

Click to download PDF copies of our company policies and certificates:


SIA (ACS) Certificate 2016
NSI (ISO 14001) Certificate 2016
NSI (ISO 18001) Certificate 2016
NSI (ISO 9001) Certificate 2016

EXOR Certificate 2016
CHAS Certificate 2016
SAFE Contractor Certificate 2016
PICS Certificate
Insurance Summary 2016
Health & Safety Policy 2016
Quality Policy 2016
Environmental Policy 2016
Our Mission 2016

CSR Policy 2016
Ethical Purchasing Policy 2016

Client Complaints Procedure

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