Looking after your keys
By safeguarding a set of your keys, we are on-call for any emergency response services that you require, 24 hours a day. Keys are stored, unmarked, at your local key holding Service Centre or mobile unit, in accordance with regulatory standards.
Alarm Response
As your nominated professional key holder for your intruder, fire or CCTV systems, upon notification of an activation, we will dispatch a licensed Security Officer to attend. Upon arrival at site, they execute a thorough external and internal check of your home and then investigate the cause of the activation. If required, we liaise with the necessary security companies to reset your systems and leave your home secure. In the event of a serious incident, such as burglary, fire or flood, we will remain on-site and manage the situation as required (e.g. liaise with the emergency services, boarding, glazing and locksmith companies) and only leave your property once it is re-secured, or upon your instruction.
Ever locked yourself out?
If you lose your keys or lock yourself out, we can let you back in at any time of the day or night.
HouseCheck
When you are away or the property is left vacant, by undertaking HouseChecks at your property, we can ensure total peace of mind. At random times, we undertake thorough external and internal security checks of your home, as instructed.
This can also include tasks such as clearing post from view, checking the heating system and electricity are functional, and checking for visible signs of any water damage or leaks.
Miscellaneous access
We can provide access on an ad-hoc basis for a multitude of tasks, such as providing access for friends, family or contractors, when you are away from home.
Emergency contractors
In the event of an emergency, we can supply a selection of pre-vetted tradesmen, such as glaziers, boarding specialists and locksmiths. Our contractor helpdesk will manage them on your behalf.
Deliveries
We can liaise with delivery companies and meet them at your home to provide pre-authorised access and in London we can accept small deliveries at our offices on your behalf.