The Keyholding Company

How does alarm response work?

You’re not at your property, and the alarm there sounds. Here’s what happens:

We’re alerted

Your appointed alarm monitoring station alerts us.

False alarm?

We immediately call any emergency contacts you’ve designated to establish if there’s any reason why we shouldn’t respond.

On the scene fast

We dispatch our best-placed officer in your area to attend the property, assess the situation and, if needed, request emergency services, liaising with the police on your behalf.

We get things sorted

Our officer arranges for an emergency guard until the property can be secured, and we issue you with a full report of the incident and of the actions we’ve taken.